A scope of work is a risk document disguised as a task list. Every line that says 'as needed' is a future argument waiting to happen. Every area not mentioned is an area no one cleans. Before you sign, walk the building with the vendor and point to specific spots. 'Weekly' should mean something tied to a floor plan, not a guess.
The five gaps we see most often
- Entryways and winter response. Mats and salt response are often assumed, not specified.
- Stairwells and fire exits. Everyone cleans the elevator lobby. Who cleans the stairs?
- High glass and atriums. Who, how often, and with what safety equipment?
- Day coverage vs. night base. Are they priced separately? Staffed separately?
- Supplies. Who buys them? Who delivers them? When?
Get it in writing with photos
Ten labeled photos of your worst and best areas beat a paragraph that says 'entire site.' Have the vendor sign off on those photos. Now you have an alignment document, not a guessing game.
Work with Global Cleaning USA LLC
Turn this from reading into a plan
New Jersey & Eastern Pennsylvania · Owner-led · No-obligation quote
We prefer one clear scope to three verbal understandings. If you are untangling multiple vendors or comparing confusing proposals, we can help you get to one defensible document.
- 15+ years in the field · month-to-month agreements when the fit is right
- Complimentary supply delivery for active service customers, aligned to your building route
Prefer a walkthrough first? We use the same process we describe in these articles—on paper and on your floors, not a generic one-pager. See all service lines.